![]() Monitored POS services to including ticketing and concessions. Server configuration, maintenance, and migration. Deployed and maintained virtual machines and VMware systems. Applied technological solutions in support of teh Confidential Statue of Liberty and Ellis Island ferry service.Provide support for O365, staffing, personnel applications, among others. Administrate network services and end-user support in an office environment with responsibilities such as: desktop and peripheral setup, OS install and support, application management, network service troubleshooting and restoration, and printer support.Research and develop procedures and action items to build upon organization efficiency. Document and centralize troubleshooting and training guides for organization’s internal information storage point. Troubleshoot and configure time clocks in support of uninterrupted uptime and readiness.Learn, develop and implement Trackforce/Guardtek personnel and inventory tracking tool. Learn, develop, and implement Salesforce application as an issue and inventory repository. Streamline and reduce costs by working directly with vendors and service providers to renegotiate contracts while maximizing vendor-side contractual obligations. Manage technical projects in support of teh Confidential /Quality Protection Services cleaning and security services.Several years of experience as a Marine in both leadership and autonomous roles within an IT environment.Experienced in network and server configuration, deployment, troubleshooting, and maintenance. Professional expertise in both Apple and Window’s environments.Experience using IT solutions for support of A/V systems and media. ![]() Experience with VMware and virtual systems administration.High level of expertise in Microsoft Exchange administration, Active Directory, hardware/software management systems, G Suite and Google applications.Expert in office-based IT solutions such as OS support, password resets, printing assistance, Microsoft Office suite issues, software support, and phone assistance. ![]()
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